Privacy Policy

Last Updated: July 2026

Welcome to The Cherish Nest. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • Order details
  • Personalization details submitted for custom products
  • IP address
  • Browser type and device information
  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Personalize custom products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

3. Payment Security

We do not store or have access to your complete payment information.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

4. Personalized Orders

When you submit names, dates, or other personalization details, we use this information solely to create your personalized product and fulfill your order.

We never sell or share your personalization details for marketing purposes.

5. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Services

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Order fulfillment partners
  • Website hosting providers
  • Email marketing platforms
  • Analytics services (such as Google Analytics)

These providers only receive the information necessary to perform their services.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we work hard to protect your information, no method of online transmission or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

9. Data Retention

We retain your information only for as long as necessary to:

  • Complete your order
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

The Cherish Nest

Email: support@thecherishnest.com